Questions, answered
Frequently asked questions
New to Isiroego? Start here. No jargon, no runaround — just straight answers.
What is Isiroego, in plain terms?
A money tracker built for how Nigerians actually earn and spend. You log your money — earnings, spending, savings, ajo, side hustles — and Isiroego lays it all on one timeline so you can finally see your money habits and catch the leaks. Think of it as the friend who remembers everything and never judges.
Do I have to link my bank account?
Only if you want the magic on autopilot. Link your bank and Isiroego pulls your transactions in for you, so your timeline stays current without you lifting a finger. Prefer to do it yourself? Log it in seconds by hand or fire it to the Telegram bot on the go. Your money, your way.
Wait, there's a Telegram bot?
Yes, and it's the fun part. Spent money? Just message the bot — "jollof 3k", "salary 90k", "ajo 20k" — and it lands on your timeline. No app-opening ceremony.
Is it really free?
Yes. The Free plan is genuinely free — track your money, see your timeline, no card needed. Premium and Platinum add the power tools, and new users get a 14-day free trial to feel Premium out.
What's the difference between Premium and Platinum?
Premium sharpens your money — deeper tracking and reports. Platinum is the big one: it unlocks Gatherings (family & friends sharing), business optimization and invoicing, personal-vs-business split, and advanced insights. Platinum is the full picture.
What is Gatherings / this "family" thing?
Platinum's headline feature. Family isn't only mum-dad-kids — it's the friends who became family too. With Gatherings you can start teaching your kids to save and track what they spend young, bring friends in as your circle, and pool funds with friends to share one plan instead of everybody paying for Premium alone — smart for students and tight budgets.
Can my friends and I split the cost?
That's exactly the idea. Instead of five people each paying for Premium, gather up on Platinum and share it. Cheaper together, better together.
Can Isiroego touch or move my money?
No — and this matters. We never hold, move, or withdraw your money. Isiroego tracks; it doesn't touch. When you pay for a plan, your card details go straight to Paystack (our payment processor) — they never hit our servers. We see that you paid, not your card.
I run a small business — what do I get?
On Platinum: separate your personal and business money cleanly, send simple invoices, and get insights tuned to your business — so you can look professional and grow, without paying agency money for it.
What are the "insights"?
Isiroego reads your patterns and gives you estimates — where you're heading, what you could trim, how close your savings goals are. Honest forecasts, not fortune-telling, and never investment advice. Just a clearer view so you decide better.
How do I pay? What currency?
Naira (₦), by card, through Paystack. Simple.
Can I cancel? Do I get a refund?
Cancel anytime — it stops the next bill, no drama. We don't do refunds, so the free plan and trial are there to make sure it's right for you first.
Does it understand Nigerian money — ajo, side hustles, all of it?
That's the whole reason it exists. Ajo, salary, freelance, crypto, gifts, market takings — Isiroego speaks your money's language, not a foreign one.